Privacy Policy

Last Updated: November 6, 2025

1. Information We Collect

Information You Provide Directly

We collect information you give us when you:

• Register for programs or events
• Sign up as a volunteer
• Make a donation
• Fill out forms on our website
• Contact us by email, phone, or mail
• Subscribe to our newsletter or updates

This may include:

• Name and contact information (email, phone number, mailing address)
• Date of birth and age
• Emergency contact information
• Medical information and special needs (for participants)
• Payment and billing information
• Volunteer preferences and availability
• Photos and videos from events (with consent)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages you visit and time spent on our site
• Referring website or source
• General location data (city and state level)

2. How We Use Your Information

We use the information we collect to:

• Coordinate and deliver our programs and services
• Match volunteers with participants
• Communicate about upcoming events and activities
• Process donations and issue tax receipts
• Ensure the safety and wellbeing of participants and volunteers
• Send newsletters and updates about our organization
• Respond to your questions and requests
• Improve our website and services
• Comply with legal obligations and protect our rights
• Share stories and impact (with permission) to support fundraising efforts

3. Sensitive Information About Participants

We take extra care with sensitive information about individuals with disabilities who participate in our programs.

Medical and disability information is collected only when needed to provide appropriate support and accommodations. We limit access to this information to staff and volunteers who need it to safely deliver services.

Photos and videos of participants are only taken and used with explicit written consent from parents, guardians, or adult participants. You can withdraw consent at any time.

We never sell or share participant medical information with third parties for marketing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in these situations:

With Your Consent

We’ll share information when you give us permission, such as featuring participant stories in promotional materials.

Service Providers

We work with trusted third parties who help us operate, including:

• Payment processors for donations
• Email service providers for newsletters
• Website hosting and maintenance companies
• Background check providers for volunteer screening

These providers are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose information when required by law, such as responding to subpoenas, court orders, or to protect the safety of our participants and staff.

Chabad of Southern Nevada

As Friendship Circle operates under the auspices of Chabad of Southern Nevada, we may share information with our parent organization for administrative and operational purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve site functionality

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

6. Third-Party Links

Our website may contain links to other sites. We’re not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

7. Donations and Payment Information

When you make a donation, we collect payment information to process your contribution. We use secure, PCI-compliant payment processors to handle credit card transactions. We don’t store complete credit card numbers on our servers.

We keep records of donations for tax receipt purposes and may use your contact information to send acknowledgments and updates about our work.

8. Email Communications

If you sign up for our newsletter or provide your email address, we may send you:

• Program updates and event invitations
• Fundraising appeals
• Volunteer opportunities
• Impact stories and organizational news

You can unsubscribe from our emails at any time by clicking the unsubscribe link at the bottom of any email or contacting us directly.

9. Children’s Privacy

Many of our participants are minors. We collect information about children only with parental or guardian consent and only for the purpose of delivering our programs safely and effectively.

We don’t knowingly collect personal information from children under 13 through our website without parental consent. If we learn we’ve collected such information, we’ll delete it promptly.

10. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes:

• Secure servers and encrypted data transmission
• Limited access to personal information
• Regular security assessments
• Background checks for volunteers and staff

No method of transmission over the internet is 100% secure. We can’t guarantee absolute security, but we work hard to protect your data.

11. Data Retention

We keep your information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Participant records are retained during active participation and for a reasonable period afterward for continuity of care. Donation records are kept for tax and accounting purposes as required by law.

12. Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Withdraw consent for photos and videos
• Ask questions about how we handle your information

To exercise these rights, contact us using the information below.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete information, and the right to opt out of sales (though we don’t sell personal information).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we’ll update the “Last Updated” date at the top of this page. Significant changes will be posted on our website and may be sent via email to registered users.

We encourage you to review this policy periodically to stay informed about how we protect your information.

15. Questions and Concerns

If you have questions about this Privacy Policy or how we handle your information, we want to hear from you.

Friendship Circle of Las Vegas is a 501(c)(3) nonprofit organization affiliated with Chabad of Southern Nevada. We serve individuals with disabilities and their families through inclusive programs and community support.